In order to better serve you, the Brescia University Information Technology department has put the following procedures in place to offer the support you need in an efficient and timely manner.
To request support or report a problem please do one of the following:
- Fill out a support ticket.
- Call the IT department at extension 4186 (on campus only) or 270-663-4186 (off campus) and submit your request/report over the telephone.
All work performed by the IT department needs to go through one of the above mentioned channels. It is preferred that you use the helpdesk, but when necessary you may contact the Information Technology Department by phone.
Wireless Internet Options
Full coverage of outdoor areas on campus and inside most all academic buildings on campus are available for wireless access.
To access Brescia University wireless, you must have a 802.11 a or 802.11b, or 802.11g wireless card. 802.11n is not available at this time.
Your username to login to the wireless network on campus is your Brescia University email address and your password is your Brescia University email password.
If you have issues connecting to the wireless network please visit the helpdesk and submit a ticket.
Peer-to-Peer File Sharing Information
Brescia University takes copyright issues very seriously and we have a copyright policy in place. Both the RIAA and MPAA have stepped up their search of illegally obtained music/movies and users must be aware of the legal action they potentially face. All users of Brescia University resources are bound by use of our copyright policy.
If you do not agree with the Brescia University Policy, then you may not use Brescia University resources.
Connecting Mobile Devices
Basic Information for Mobile Devices
Server: mail.volamdolong.com
Domain: volamdolong.com
iPhone and iPod Touch
Visit Apple’s website for detailed information on configuration of the following devices: iPhone, iPod touch, iPhone 3G, iPod touch (2nd generation)
If you need assistance with connecting your mobile device please visit the helpdesk and submit a request.